When the Headset Never Comes Off
You tell yourself to move one, but their voices stay with you - echoes that can’t be unheard.
Everyone Needs a “Do Nothing” Day
Everyone needs a well deserved “do nothing” day. This is how I like to spend mine.
Dealing with a Bad Call
Dealing with a bad call is something we will all have to experience at some point during our careers. This is my experience with a bad call while I was a new trainee.
It’s not your emergency……
The most powerful statement that has ever been made to me. “It’s their emergency, not yours.” This has helped shape my career as a dispatcher.
From Dispatcher Mode to Mom Mode: My Evening Reset Ritual
My evening reset ritual after a long shift at the 911 Center.
Why Separating Work and Home Matters To Me
When you take off the headset at the end of a shift, leave all that stuff right there. When you get home, home is all that matters.